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TD Canada Trust Fraud Prevention Quiz

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  1. True or False: It's a good idea to give your debit and credit card PIN numbers to your close family and friends.False: You should not let anyone else know or use your PIN (Personal Identification Number), including family and friends. Avoid writing it down or carrying it in your wallet. No one but you should know your PIN – not even your bank.
  2. True or False: Wi-Fi networks, like those found in coffee shops and hotel lobbies, are always completely safe for you to use.False: You need to use caution when using unsecure Wi-Fi networks. If you're on an unsecured network, Wi-Fi bandits could try to hack into your laptop or cell phone to steal your online banking passwords, copy your contacts from email programs, or even download illegal files.
  3. True or False: When shopping online, there are simple clues to figure out whether or not a website is safe.True: To see if a site is secure, check the lower corner of your browser window for a padlock or key icon whenever you're on a screen that sends personal information or credit card numbers. If the padlock is closed or the key is intact, security technology will scramble your credit card number and personal information as it's being transmitted to the merchant. As well, the secure website address will begins with "https://".
  4. True or False: Now that I have CHIP enabled debit and credit cards, I don't need to protect my PIN.False: When conducting any transaction at an ABM or making a purchase, always shield the keypad when you enter your PIN
  5. True or False: If your bank needs to contact you, they will email you and ask you for your account information.False: Your bank will never contact you by email asking for account information. If you are have been emailed for this information then you have likely been "phished." Phishing refers to an online scam that seeks out personal financial information from people who believe they are sharing their information with a legitimate website or organization.
  6. True or False: When making a debit transaction, if the keypad doesn't stretch far enough, it's ok to give your card to the salesperson so that they can enter your PIN for you.False: When making a debit transaction, never allow the merchant to take your card out of sight. It takes only seconds for fraudsters to reproduce your card. A false card combined with your PIN can provide a criminal access to your bank account.
  7. True or False: If I am a victim of debit or credit card fraud, I can get my money back.True: Canadian cardholders are protected. Visa cardholders are protected through the Visa Zero Liability Policy, which means they are not responsible for fraudulent or unauthorized charges on their Visa account. Victims of debit card fraud are protected by the Canadian Code of Practice for Consumer Debit Card Services and are reimbursed by their financial institutions.

For more information on fraud prevention from TD Canada Trust, visit /privacy-and-security/privacy-and-security/how-you-can-protect-yourself/protect-yourself.jsp