Interview Tips

Helping people find the role that is the best possible fit for their unique talents is the premise of the interview. Everybody wins when their talents, skills and experience are aligned with roles that maximize all that they bring to the organization.

Here are a few tips and tools regarding what you can expect in the interview process:

TD Bank Financial Group supports behavioural interviewing.

This means that the interviewer will ask questions about past experiences you have had in relation to a specific competency required for the job.

What is a competency?

A competency describes how you apply your knowledge to obtain the results required on your job. It is the cluster of observable behaviours that are used to achieve a desired outcome related to the job.

For example, if "Relating to Customers" is a competency for success on the job, the interviewer might ask:

"Tell me about a situation when you had to build a relationship with a new customer? How did you develop the relationship? What feedback did you receive from the customer?"

When you respond to questions phrased like the example above, the interviewer will be looking for the following information:

1. A brief description about the situation
2. The actions you took
3. The results of your actions

These questions are an opportunity to showcase what you have done in the past, and to let us know how those behaviours and past experiences would help you be successful in the job you are interviewing for.