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We are committed to integrating social, economic and environmental interests with our long-term corporate objectives, reflecting the values of all stakeholders across everything we do.
How we define corporate responsibility
Investing in the well-being of our communities and the environment. Conducting our business in an ethical, open and trustworthy manner. Excelling in customer service and satisfaction. Providing a safe, supportive, inclusive and rewarding workplace. Ensuring best practices in corporate governance.
All of these are important elements in how we define corporate responsibility. It's not only about what we do, but how we do it. It's about doing the right thing for our stakeholders - and, in serving them, operating with integrity and respect on the job and in the community.
How we manage corporate responsibility
Corporate responsibility is not managed by any one department or individual at TD. It is integrated throughout our business. We believe that building a corporate culture based on strong Guiding Principles and a Leadership Profile that explains what we expect from our leaders, both within our organization and in the communities in which we live and work, will set us apart as a responsible corporate citizen as we continuously strive to be "the better bank" for all our stakeholders.
Corporate responsibility enhances shareholder value
Leadership in corporate responsibility ultimately strengthens our organization and enhances shareholder value over the long term. We make a conscious business decision, for example, to contribute to charities and not-for-profit organizations.
Both our own research and external studies show that customers and the general public expect us to support and give back to the communities where we operate. Support for the community is one of the key factors in customers' decision making on where to bank. Employee research shows too that our people take pride in TD's community activities and this translates into higher employee engagement and performance, which ultimately benefits shareholders.
Our involvement is not only about responding to the expectations of TD stakeholders. We recognize that successful corporations need a healthy and prosperous society, and our community investments are among the ways in which we strive to achieve this. The donations and other contributions we make are of shared benefit to society and TD; they have a positive impact on many individuals and local economies and help to build stronger communities, all of which are valuable for the long-term success of our business.
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