What's helped us foster a reputation for exceptional service at TD? Paying serious attention to what counts for our more than 14 million customers around the globe. Be customer driven is a cornerstone of our vision to be the better bank wherever we operate.
| 2007 Performance Highlights |
- Expanded our retail branch presence and industry-leading branch hours in Canada and extended retail branch hours at nearly 50% of our TD Banknorth locations in the U.S.
- Launched a new Customer Experience Index to measure customer satisfaction and advocacy.
- Undertook 293 projects at TD branch and investor centre locations and retrofitted 60 corporate office spaces in Canada to enhance accessibility of our facilities for persons with disabilities.
- Offered diverse financing programs and support services for small businesses across North America.
- Received numerous external awards and honours around the world for our efforts to give our customers the best possible experience.
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