As a responsible employer, TD is very focused on developing a positive health and safety culture, ensuring that related risks— such as air quality issues, physical threats or toxic products that may exist in the workplace — are properly identified and managed. Our employees and managers play a valuable role in maintaining TD’s excellent health and safety (H&S) record.

We have a formal H&S policy, program and management system. In Canada, a National Policy H&S Committee, consisting of 26 members representing our workforce and different businesses, meets at least nine times per year to examine relevant issues; review training, prevention and policy changes; and monitor data on work accidents, injuries and hazards. Each work location is required to have an H&S Representative who works with his or her colleagues to ensure the maintenance of a safe and sound working environment, including thorough monthly inspections and the filing of reports. H&S data is tracked each month. Across Canada, we have more than 1,500 H&S Representatives.

All managers and H&S Representatives undertake specialized practical online training when they are appointed to their jobs. The training addresses all potential H&S hazards in the workplace, how to prevent them, how to deal with them quickly and effectively, and how to report them. Special training to prepare for branch robberies is also given to branch employees on a regular basis to ensure they are prepared at all times for this possible event. TD also has Ergonomic Awareness Training, an interactive workshop to educate employees on workstation set-up and physical posture and routines that reduce the risk of injury.

On our Workplace H&S intranet site TD employees can access educational tools, our Committee information such as meeting minutes. There’s also Emergency Safety @ TD, an emergency response guide for all employees who work in office towers. Outside of Canada, H&S processes are just as robust but vary depending on the local legislative requirements. For example, TD Securities in Australia has a formal H&S Committee, made up of management and employee representatives, that meets at least six times a year.