About the position: This is an exciting entry-level experience into the interesting and vital world of commercial banking. You'll have great growth opportunities by working closely with a variety of mid-market businesses as they strive to successfully meet their individual financial goals. You'll put together creative packages to meet the diverse credit and deposit/cash management needs of a variety of different companies. And you'll provide your customers with a broad range of other services and products essential for effective business practices. Where you've been: You're a team player with a strong desire to learn, grow and succeed. You have an undergraduate or graduate degree in business. Or perhaps you have another degree combined with work experience.
Where you're going: Your first 8 to 10 months will include on-site coaching in one of our commercial units, as well as several classroom courses before moving up to become an Analyst on a team with a Relationship Manager. Your career path can lead to senior roles in account management, relationship management and/or financial analysis.
8:00 a.m. No sooner do I arrive at my desk than I get a call. The Relationship Manager and Analyst on the team confirm my initial concern — one of the branch's long-standing customers has a deteriorating accounts receivable situation. We size up the situation and decide to move immediately. 9:15 a.m. No time for a coffee this morning. A conversation with the customer confirms our belief that his business will suffer substantial losses at fiscal year-end. It's time to pull out the stops. We need to resolve this crisis. I must confess I like the action. 10:00 a.m. I am now very much involved in the whole credit decision process. This has to work for the customer and for us. I start a detailed risk analysis, including a summary of issues, financial forecasts, and action plans. 12:15 p.m. Time flies. We decide to look at what we've done. It looks pretty good. I'm starving. I'd rather get out for lunch, but today we send out for pizza. 12:45 p.m. Pizza arrives. The telephone rings. Another customer is calling to tell me she needs immediate assistance because she forgot to submit her payroll two days in advance for processing. She needs us to waive the regular two-day clearing period. She's a long-standing customer and a great customer. I tell her not to worry, I'll get back to her shortly. 1:30 p.m. I call the customer and confirm that everything's OK. I tell her I've worked with our support staff and our Cash Management team to put things right. The good news, I say, is that the payroll won't be delayed. I can hear her breathing a sigh of relief. 2:00 p.m. I eat a slice of cold pizza. It's not bad. Back to the day's first problem. We decide to present our initial credit risk findings and recommendations to Risk Management. And I call the customer to set up an appointment for tomorrow. We're optimistic and tell the customer that we think things will work out. Maybe later today we can tell him more. 2:45 p.m. Another telephone call, another issue. This time the call is from a valued customer who wants a term loan to purchase a new tandem truck because the old one broke down and is beyond repair. 3:25 p.m. This one's easy. I confirm the company can afford the new loan, make sure it will remain in compliance with its financial conditions and recommend approval to the Manager Commercial Credit. I call the customer, tell him the paperwork is being processed and that I expect no problems. He likes that. 3:50 p.m. I start work on the annual review for another customer and touch base with our Cash Management department to identify the possibility of obtaining more of the customer's deposit business. 5:30 p.m. Call it a day and head home to spend an evening with my roommate. We've made plans to order in (Chinese, this time!) and watch a ball game.