2009 Annual Report

Building on OurMomentum

“Our vision is to be the better bank. We will be the best-run, customer-focused, integrated financial institution, with a unique and inclusive employee culture.”

Ed Clark
President and Chief Executive Officer
Momentum = the right strategy

Momentum =
The Right Strategy

At TD Bank Financial Group (TD), our strategy is to produce long-term, profitable growth by building great franchises and delivering value to our customers, shareholders and communities. We have the right strategy in place and we’re going to stick to it.

President and CEO’s Message →


Named Best Bank in North America by Euromoney Magazine

We have more than 2,300 retail locations in Canada and the U.S. and serve over 18 million customers worldwide. We attract and retain the best employees in the business and provide customers with outstanding service and convenience. That’s how we're building the better bank, one that Euromoney magazine named Best in North America.

Momentum = legendary customer experience

Momentum =
Legendary Customer Experience

The TD brand stands for the legendary customer experiences we promise to deliver. We’re committed to understanding our customers’ and clients’ needs, owning their problems and finding the right solutions for them.

Our Customers →

Momentum = outstanding employees

Momentum =
Outstanding Employees

Making TD an extraordinary place to work is essential – that’s what attracts great people and makes them want to stay. Great employees share our commitment to operating with excellence every day.

Our Employees →

Momentum = building on our commitments

Momentum =
Building On Our Commitments

From supporting environmental causes to investing in not-for-profit initiatives, TD is committed to being a strong contributor to our communities.

Supporting Communities →
Environmental Focus →

Momentum = responsible governance

Momentum =
Responsible Governance

We're committed to leadership in corporate governance. At the core of TD’s governance policies and practices is an understanding of the responsibility we have to our shareholders.

Chairman’s Message →
Corporate Governance →
Performance Indicators →