Momentum = Outstanding Employees
What’s behind the TD difference? Our exceptional employees. You can’t have a great organization unless you have great people. And we do – 74,000 of them. In 2009, when the global financial industry faced challenges like never before, they showed – time and time again – that they really are the best team in banking.
It’s our people who’ve delivered on our commitments to our customers, clients, shareholders and communities. It’s because of what they do, every day, that TD is a customer-service leader, is recognized as one of the world’s safest and strongest banks and is able to make a real difference in communities.
INVESTING IN OUR EMPLOYEES
Continuing to invest in employees goes hand in hand with maintaining our momentum and being the better bank. It’s all about building and sustaining a great team of employees and being ready to move on opportunities today and tomorrow. Despite the tough economic times, we invested more than $55 million in employee training and development in 2009. Providing development and career opportunities is part of our commitment to employees.
AN EXTRAORDINARY PLACE TO WORK
We work hard every day to make TD an extraordinary place to work. That’s what attracts great people and that’s what makes them want to stay. TD is about building an inclusive, barrier-free environment where every employee feels valued, respected and supported. If we want the best employees, we need to tap the broadest possible talent pool and be a place where people, no matter what their background, can reach their full potential. Wherever we do business, we’re being recognized as a great place to work.
TD Bank Financial Group named one of Canada’s 50 best employers
TD Bank Financial Group named one of Canada’s top 100 employers
TD Bank, America’s Most Convenient Bank, named one of the top 125 trainers
HUMAN RIGHTS CAMPAIGN
TD Bank, America’s Most Convenient Bank, named one of the best places to work for LGBT equality
CHARTERED INSTITUTE OF PERSONNEL AND DEVELOPMENT
TD Waterhouse U.K. named winner in the Total Reward category
Recruiting the Best
We go to great lengths to recruit employees who can provide legendary customer experiences. Take Pam Szalajeski, an HR Business Partner with TD Bank, America’s Most Convenient Bank, in Lewiston, Maine. Whenever she goes out, she keeps her eyes open for people who deliver exceptional customer service – who really WOW! customers. “When that happens, I introduce myself, hand them my business card, tell them about the wonderful company I work for and invite them to schedule an interview. I’ve done this so often that my husband and kids will point people out to me.”
Going the extra mile to recruit great employees
Pam Szalajeski, an HR Business Partner with TD Bank, America’s Most Convenient Bank