Report Parameters

Report Parameters

Profile Disclosures

3.1 Reporting period (e.g., fiscal/calendar year) for information provided. F

November 1, 2012 to October 31, 2013.

3.2 Date of most recent previous report (if any). F

2012 Corporate Responsibility Report

3.3 Reporting cycle (annual, biennial, etc.) F

Our reporting cycle is Annual.

3.4 Contact point for questions regarding the report or its contents. F

Email address for questions about our corporate responsibility activities and performance: crreport@td.com

3.5 Process for defining report content. F

Each year we conduct a formal materiality analysis to identify, prioritize and validate the evolving material issues we face. This process involves research, media scans, stakeholder consultations and internal sustainability discussions which lead to the filtering and defining of our material topics. This annual "radar" helps us track stakeholder interests and concerns and identify new issues as they emerge. The findings drive our corporate responsibility strategy and the information we provide in this report. Report contents are aligned to material topics as identified by key stakeholders.

There are many environmental, social and governance issues that demand our attention. But we give more weight to those risks or opportunities that:

  • Directly relate to TD’s core business;
  • Are stated priorities for our stakeholders; and,
  • Are areas that we have an impact on and where we can effect change.

TD's primary stakeholders include customers, employees, shareholder/investors and government regulators. Our secondary stakeholders include community organizations, industry associations, suppliers and non-governmental organizations. Please refer to the engaging stakeholders chart on page 9 of the CR Report for the ways we listen to stakeholders and the frequency of engagement.

More Information:
Engaging Stakeholders: CR Report page 9.
Material Topics: CR Report page 14.
Overview of TD's Materiality Process (PDF)

3.6 Boundary of the report (e.g., countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance. F

This report presents the material issues and impacts of our activities during the fiscal year ending October 31, 2013, and provides a three to five-year performance trend where possible. Reports from previous years are available online: www.td.com/responsibility

The scope of this report encompasses all of TD’s wholly owned operations and activities which are organized around the following operating business segments: Banking, Wealth, Insurance and Securities. TD Ameritrade is excluded the scope and boundaries of our corporate responsibility reporting, as it is not a wholly owned subsidiary.

3.7 State any specific limitations on the scope or boundary of the report (see completeness principle for explanation of scope). F

Exclusions are noted through footnote disclosure throughout the report.

3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organizations. F

The scope of this report encompasses all of TD’s wholly owned operations and activities which are organized around the following operating business segments: Banking, Wealth, Insurance and Securities.

TD’s Principal Subsidiaries (PDF)

3.9 Data measurement techniques and the bases of calculations, including assumptions and techniques underlying estimations applied to the compilation of the Indicators and other information in the report. Explain any decisions not to apply, or to substantially diverge from, the GRI Indicator Protocols. F

This report has been prepared in accordance with the G3 Global Reporting Initiative (GRI) Guidelines version 3.1 including the GRI’s Financial Services Sector Supplement. These guidelines ensure the credibility and quality of sustainability reporting across all industries and sectors.

Information on data measurement, calculations and assumptions are listed in the footnotes.

3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement (e.g., mergers/acquisitions, change of base years/periods, nature of business, measurement methods). F

All restatements are provided in the footnotes and impact our paper reporting.

3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. F

There are no significant changes from the previous reporting period.

3.12 Table identifying the location of the Standard Disclosures in the report. F

GRI Index

3.13 Policy and current practice with regard to seeking external assurance for the report. F

Selected performance indicators were independently assured by Ernst & Young LLP. Ernst & Young performed a limited and reasonable assurance engagement for a selection of TD's performance indicators and TD’s greenhouse gas emissions and Carbon Neutral Schedule. Facts and figures over which Ernst & Young provided limited level of assurance are identified with the symbol checkmark . Facts and figures over which Ernst & Young provided reasonable level of assurance are identified with the symbol checkmark . The results of Ernst & Young’s assurance engagements are documented in their assurance statements.

Ernst & Young Assurance Statement, CR Report page 112.