Financial Relief Through TD Cares

We know times are tough right now, so we're here to offer you a little relief. If you've been impacted by COVID-19 and are having trouble making payments, you can request financial assistance through our TD Cares program by calling the numbers below.

Learn more about how we're handling COVID-19 and get TD Bank store updates>

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Credit cards

Credit cards


For TD Bank credit cards (like TD Cash and TD First Class Visa®), give us a call at 1-888-561-8861.

Personal loans


For questions about personal loans, call 1-800-742-2651 (Monday–Friday, 8 a.m.–5 p.m. ET). For questions about TD Fit loans, give us a call at 1-877-300-4030 (Monday–Friday, 9 a.m.–9 p.m., Saturday, 10 a.m.–5 p.m. and Sunday, 10 a.m.–2 p.m. ET).

Home lending


For mortgages, home equity loans and home equity lines of credit, TD is offering the option to enter into a forbearance plan, an agreement that allows a borrower facing temporary hardship to make no payment during the term of the plan. For more information, read some FAQs about forbearance plans.


For questions about HELOCs & mortgages, call 1-800-742-2651 (Monday–Friday, 8 a.m.–9 p.m. ET), or fill out the form below and we'll get back to you to discuss options.



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