Corporate Governance

As a responsible business enterprise and corporate citizen, TD Bank Group (TD) is committed to conducting its affairs to the highest standards of ethics, integrity, honesty, fairness and professionalism – in every respect, without exception, and at all times. TD is also responsible for and committed to providing accurate and reliable financial reporting.

While reaching our business goals is critical to our success, equally important is the way we achieve them. Every employee and director of TD is expected and required to assess every business decision and every action on behalf of the organization in light of whether it is right, legal and fair. This applies at all levels of the organization, from major decisions made by the Board of Directors to day-to-day transactions. It also applies to all TD wholly-owned subsidiaries around the world.

What to Report

Safeguarding the reputation of TD and complying with the Code of Conduct and Ethics is the responsibility of every employee and director. If you are an employee or a director, and if you become aware of or suspect any breach of the Code (or related policies, supplemental codes, compliance manuals, etc), you have an obligation to immediately report it to the appropriate officer of TD as outlined in the Code. If you are uncomfortable using those internal reporting channels, you may report it through the TD Whistleblower Hotline, an independent, confidential and anonymous (except where prohibited by law) reporting channel for your financial and ethical concerns. Members of the public who become aware of or suspect any breach of the Code or who have complaints concerning other ethical, legal or regulatory matters are also encouraged to report such concerns through the whistleblower hotline.

The whistleblower hotline has also been established as a communication channel for employees and members of the public to report their concerns regarding the integrity of TD accounting, internal accounting controls or auditing matters.

This reporting system does not replace the other methods that customers and other stakeholders have traditionally used to communicate with TD. Customers are encouraged to continue using our existing communication channels. Please click here for additional contact information.

How to Report

EthicsPoint is an independent, third party supplier that has been selected to provide this confidential and anonymous communication channel for submitting your reports. You may file a report by clicking "File a Report" or by calling 1-866-293-2365 (in North America). For more information, including how to call in a report from outside North America, please go to www.ethicspoint.com and enter "TD" in the company field.

You Are Protected

This reporting system is confidential and if you wish to remain anonymous you may do so, except that if you are calling from certain European countries, anonymous reporting of certain types of matters may be discouraged. But in any case, you should feel comfortable using it. TD employees and members of the public are protected against retaliation as a result of having made, in good faith, a complaint which the person reasonably believes to be valid, or as a result of such person having otherwise assisted in the investigation of a complaint.