How to Add, Edit or Delete a Canadian Payee on EasyWeb


A 'payee' is a company or organization you want to pay. To pay bills online, you'll need to add payees. You may also need to edit or delete them. Once you're logged in to EasyWeb, this process is fast and simple.


Step 1: How to add a Canadian payee

To add a payee, you'll need the official payee name and payee account number. Both items can be found on a bill or statement.

To begin, go to the Accounts page on EasyWeb and select the Pay Bills button on the left menu.

Select the Add payee button on the Pay Canadian Bills page.

To add a payee, you'll need to find their official name (found on a bill or statement).

Type the name into the Payee Name field. Matching payees will begin to populate. Select the name of your payee.

If you can't find the name, enter related keywords in the field and select the Search button to the right.

This will show you the full list of available payees on EasyWeb.

If you still can't find the name, try a different payment method.

Once you've selected your payee name, an Account Number field will appear below it. Fill in this field.

You'll find your account number on a bill or statement you've received from the company.

To the right of the Account Number field, you'll notice the My Payee Name field. This is an optional field you can use to apply a personalized label to your payee account (Ex. Apartment Energy Bill).

When you're done, select the Next button at the bottom of the screen.

Review all the information to ensure that it's correct. Select the Back button to make any changes.

When your information is correct, select the Finish button below.

A message will appear confirming that your new payee has been added.

Select the Pay this payee button to send money to your new payee.

Select the Add another payee button to add additional payees to your list.

Keep scrolling to learn how to edit payee details or skip ahead to Step 3: How to delete a payee.

Step 2: How to edit a Canadian payee

To begin, go to the Accounts page on EasyWeb and select the Pay Bills button from the left menu.

Find the payee you'd like to edit and select the Edit button to the right of the payee name.

To change the account number associated with this payee, enter your new number into the Account Number field.

To change your personalized label for this payee, enter your new name in the My Payee Name field.

When you're done, select the Next button below.

Review your information to ensure that it's correct. Select the Back button to make any changes.

When your information is correct, select the Finish button below.

A message will appear, confirming that you've successfully edited your payee information.

From here, you'll be able to pay the payee you've just edited, or another payee on your list by selecting the Pay bills button.

Keep scrolling to learn how to delete a payee.


Step 3: How to delete a Canadian payee

To begin, go to the Accounts page on EasyWeb and select the Pay Bills button on the left menu. You'll find a list of your existing payees.

Select the Delete button to the right of the payee you'd like to delete.

Note that any pending or future payments you have set for this payee will be cancelled. You'll need to make other arrangements for future payments you still owe.

A message will appear, prompting you to confirm your decision.

If you're sure you'd like to delete this payee, select Yes, delete.

Notice that on your list of payees, your deleted payee is no longer there.

From here, you can delete, edit or add another payee, or return to the Accounts page.

Congratulations! You've completed this tutorial.

Have a question? Find answers here