Privacy and Security

We are committed to keeping your confidential information safe, a statement backed by our online security guarantee.

How we protect you

• Secure firewalls help prevent unauthorized access to our internal systems.
• Constant monitoring maintains the quality of our systems, proactively identifies unusual customer account activity and helps provide you with around-the-clock peace of mind.
• 128-bit encryption, the highest level of encryption generally available, helps assure that your data can only be decoded and read by our secure online environment.

Your responsibility

As set out in our account agreements¹, you are responsible for maintaining the care, control and confidentiality of your Access Card number, Connect ID², and passwords. TD Bank Financial Group is not responsible for unauthorized access to accounts online or losses that occur as a result of you voluntarily disclosing your Access Card number, Connect ID, or passwords, or the careless or improper handling, storing or disclosure by you of this information. In the event of loss, theft, misuse or compromise of your Access Card, Connect ID, and/or passwords, you must notify TD Bank Financial Group immediately.

¹For EasyWeb customers, account agreements include: Financial Services Terms, the Cardholder and Electronic Banking Services Terms and Conditions, Business Banking and Services Agreement, Business Services Master Agreement, Business Access Service Schedule and the EasyAccess Agreement.  For WebBroker customers, account agreements means the TD Waterhouse Account and Service Agreements and Disclosure Documents including the TD Waterhouse Electronic Brokerage Services Customer Agreement.
² In this Guarantee, WebBroker includes the Active Trader Platforms.