Privacy and Security
The protection you need to bank and invest with confidence
TD uses comprehensive safeguards to protect the integrity and security of your information and financial transactions, whichever way you choose to bank.
We are committed to protecting your privacy and the confidentiality of your personal information. These practices are fundamental to the way we do business. View our privacy commitments.
We employ the most up-to-date security standards to protect our systems and your information. Your banking and investing take place behind secure firewalls.
Passwords, Personal Identification Numbers (PINs), security questions and access codes are used to prevent others from accessing your accounts.
Our systems are monitored 24/7 to proactively identify unusual activity and provide you with around-the-clock peace of mind.
TD Wealth clients who invest over the phone can take advantage of TD Wealth Voice Print System®. This innovative and secure system allows clients to verify their identity through their voice print — which essentially becomes their password.
Steps you can take to protect yourself
Choose unique passwords that you’ll remember but would be difficult for others to guess. A combination of letters, numbers and special characters should be used for better protection, and it’s recommended that you change your password every 3 months.
Never disclose your passwords/PINs to anyone, especially online, not even to the police, your financial institution, your insurance company or your Internet service provider. TD Bank Group will never send you unsolicited emails asking you to reply with passwords, account numbers or PINs.
Use a firewall. Firewalls guard your home network from potential hackers and offensive websites. Learn about other ways to protect your computer.
Use anti-virus and anti-malware software. Updated anti-virus and anti-malware software can protect your computer from threats and cyber-attacks. For additional protection when you're on the Web, TD provides one year of free access to McAfee® Internet Security.
Guard your mobile device. Never leave your device unattended when using the TD mobile app. Also, be sure to use your phone’s built-in lock function and password-protect it for start-up or time-out.