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Privacy and Security

Check your statements for accuracy

  • Check your account statements as soon as they arrive and review your passbooks on a regular basis to ensure all transactions and charges are correct. Look for extra or missing transactions and report any discrepancies immediately.
  • Pay attention to your billing cycle. If credit card or utility bills fail to arrive, contact the companies to ensure that they have not been redirected.
  • Access your credit report from a credit reporting agency (Equifax or TransUnion) once a year to ensure it’s accurate and doesn’t include debts or activities you haven’t authorized or incurred.
  • Consider enrolling in a credit report monitoring service, which will alert you to changes in your credit, enabling you to reduce the impact of identity theft.
  • Always keep your own notes of all transactions, especially those conducted over the telephone or the Internet, and store notes securely.