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Privacy and Security

Personal Identification Numbers (PINs)

  • Select a PIN that’s easy for you to remember but difficult for others to guess. Always avoid the obvious – your telephone number, date of birth, etc.
  • Memorize your PIN. Do not let anyone else know or use your PIN and avoid writing it down. If you absolutely have to write down your PIN because you cannot remember it, never keep the paper in your wallet or purse. Try to disguise the PIN in some way, for example, by keeping it within a record of other information.
  • Always enter your PIN yourself, rather than allowing a “helpful” merchant to do it for you when you’re making a purchase. No legitimate business will ever ask you for your PIN.
  • Never give out your PIN over the phone, Internet or mail. No one but you knows your PIN – not even TD Bank Financial Group.
  • Complete transactions only when and where you feel secure.
  • When conducting transactions at an ABM or a debit purchase, even if the device you are using has a visor, use your hand or body to shield the keypad when you enter your PIN.
  • When a transaction is complete, put your card back in your wallet and take your transaction record.
  • Shred or otherwise destroy your transaction records when you no longer need them.
  • Change your PIN from time to time, just in case. This is easy to do at any TD Green Machine or during regular business hours at a branch.