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TD Customer Assistance During the Shutdown

To help you meet day-to-day financial needs during the government shutdown, we're offering assistance through our TD Cares Program. Benefits are for personal checking, credit cards, loans and small business accounts.

Who's eligible for assistance?

You may be eligible for assistance if you're a TD customer affected by the government shutdown because you're a federal employee, federal contractor or federal benefits recipient.

How we can help

Connect with us for assistance with your checking account, credit card, loan or small business needs.

  • Personal checking

    You can enroll in our fee assistance program to temporarily avoid overdraft fees, monthly maintenance fees and non-TD ATM fees. Visit a TD Bank near you to enroll.

  • Credit cards

    You may be able to get late fee refunds on your TD Bank Visa credit card (restrictions apply). Call the number on the back of your card to find out more.

  • Home, personal and auto loans

    Talk to a customer service representative to see if you're eligible to get late fee refunds (restrictions apply) on your TD Bank loan.

    Home loans: 1-800-742-2651
    TD Fit personal loan: 1-877-300-4030
    Auto loans: 1-800-556-8172

  • Small business assistance

    Get fee refunds on deposit and loan accounts, as well as early access to CD funds without penalty. Talk to your Small Business Relationship Manager or call us to explore your options.

    1-800-493-7562 1-800-493-7562

Have a question? Find answers here