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Frequently asked questions

Online Banking interactive tutorials

Step-by-step tutorials to help you use Online Banking.

TD Bank app interactive tutorials

Step-by-step tutorials to help you use the TD Bank app.

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  • Manage your TD Bank account, pay bills, send money, set up alerts and more with secure online services.

  • Securely bank and manage your accounts anytime, anywhere from your mobile phone or tablet.

  • Learn about our commitment to online and mobile security and what you can do to protect against fraud and identity theft.

Accounts, Rates and Fees


Frequently asked questions

Interactive tutorial

A step-by-step tutorial to help you open an account online.

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  • Opening a joint checking or savings account with someone close to you can help you spend, save and manage money more efficiently.

  • It’s a win-win when you refer family and friends to open a TD Bank personal checking account.

  • Get details on TD Bank Checking Accounts, Savings Accounts, and Personal Loans and Lines of Credit.

  • Get help choosing an account that fits your needs and has the perks you want.

Managing My Accounts


Frequently asked questions

Interactive tutorial

A step-by-step tutorial to help you use the TD Bank app.

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  • It's easy to have your pay, pension or Social Security check deposited directly into your bank account.

  • Opening a joint checking or savings account with someone close to you can help you spend, save and manage money more efficiently.

  • Find everything you need to know about your new checking account in one place.

Account Activity, Transactions and Balances


Frequently asked questions

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Understanding your available balance

Your available balance is the amount of money in your account you can use without incurring an overdraft charge.

The fastest ways to find out your available balance:

Log in to Online Banking

Log in to the TD Bank app.

Call 1-888-751-9000 to use our automated telephone service.

Account Statements and Notices


Frequently asked questions

Interactive tutorials

Step-by-step tutorials to help you use online and mobile banking.

Ready to go paperless?

With Online Banking or the TD Bank app, you're just a few clicks away from the convenience of online-only account statements and notices.

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Damaged, Lost or Stolen Cards


Frequently asked questions

Interactive tutorials

Step-by-step tutorials to help you manage your cards in online and mobile banking.

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  • Learn about our commitment to online and mobile security and what you can do to protect against fraud and identity theft.

  • Order a replacement TD Bank Visa® Debit Card online and pick it up same day or next day.

  • This article offers guidelines to help you manage your identity and protect against identity theft.

Send Money with Zelle®


Frequently asked questions

Online Banking interactive tutorials

Step-by-step tutorials to help you use Online Banking.

TD Bank app interactive tutorials

Step-by-step tutorials to help you use the TD Bank app.

Other helpful Send Money with Zelle® resources1

It's easy to enroll for and use Send Money with Zelle® with Online Banking and the TD Bank app.

Explore all the ways you can securely manage your money—including Send Money with Zelle®—with Online Banking and mobile banking with the TD Bank app.

1Send Money with Zelle® is available for most personal checking and money market accounts. To use Send Money with Zelle® you must have an Online Banking profile with a U.S. address, a unique U.S. mobile phone number, and an active unique e-mail address. Your eligible personal deposit account must be active and enabled for ACH transactions and Online Banking transfers. Message and data rates may apply, check with your wireless carrier.

External transfer services are available for most personal checking, money market and savings accounts. To use these services you must have an Online Banking profile with a U.S. address, a unique U.S. phone number, and an active unique e-mail address. Your eligible personal deposit account must be active and enabled for ACH transactions and Online Banking transfers. Internal and external transfers are free.

For more information, read the Terms and Conditions.

U.S. checking or savings account required to use Zelle®. Transactions between enrolled consumers typically occur in minutes. Transaction limitations apply.

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Send Money with Zelle® is only available in English in secure Online Banking.

Loans, Rates and Payments


Frequently asked questions

Interactive tutorial

A step-by-step tutorial to help you make your TD loan payment online.

Make a TD loan payment online

It's easy and secure to pay from your TD Bank Checking or Savings Account, or from another financial institution.


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Mobile Check Deposits


Frequently asked questions

Interactive tutorial

A step-by-step tutorial to help you use the TD Bank app to deposit checks.

Deposit checks 24/7 from your mobile device

It's easy and secure to use TD Bank Mobile Deposit1—just log in to the TD Bank app using a smartphone or tablet with a working camera

Learn more about mobile banking with the TD Bank app


1TD Bank Mobile Deposit is available to Customers with an active checking, savings or money market account and using a supported, internet-enabled iOS or Android device with a camera. Other restrictions may apply. Please refer to the Mobile Deposit Addendum

TD Bank Stores and ATMs


Frequently asked questions

Find a TD Bank near you

See details, directions and hours for nearby TD Bank locations—you can even book an appointment.

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  • See this year's federal holiday closure schedule for TD Bank locations.

  • Order a replacement TD Bank Visa® Debit Card online and pick it up same day or next day.