Online and Offline Security Tips


Online security tips

Despite a scammer's best efforts, these simple steps can stand in their way – and preserve the security of the information you store and access online.

Keep your passwords and PINs private

  1. Don't share passwords and PINs

  2. Use unique passwords

  3. Change passwords frequently

  4. Do not use all or part of your Social Security number, date of birth, street address, etc., when creating PINs or passwords

  5. Never write your ATM and/or credit card PIN on the cards

  6. Beware of people watching you at the ATM or checkout

Pay close attention to the sites and apps you're using

  1. If you are providing financial information or placing an order online, be sure the site is secure. Look for a URL that begins with "https://" and a "closed padlock" or green indicator in the address bar of your browser

  2. Watch out for copycat sites that may try to look like a financial institution. Be sure you are using the correct web address for your bank

  3. Third-party fintech apps often store and access your bank account information to help you manage your money, invest, borrow and send money. Learn how to more safely use these apps
  4. Download apps from reputable sources only – such as iTunes® App Store, Amazon Appstore for AndroidTM or Google PlayTM store

  5. Never leave your device unattended – and always log off when you are finished

  6. Never bank or shop on an unsecured or public wireless networks (airports, coffee shops, etc.)

Maintain your network and devices

  1. Make sure your device is using the latest operating system and applications

  2. Use a personal firewall

  3. If you use wireless networking, turn on all security features. Change the default password and SSID on your wireless router
  4. Always protect your device with a passcode lock

Keep emails and texts safe

  1. If an e-mail or text offer sounds too good to be true, it probably is

  2. Never e-mail or text personal financial information

  3. Don't open e-mail or attachments from senders you don't know
  4. Never respond to unsolicited e-mail or click a link within a suspicious e-mail or text message

  5. Use secure messaging when it's available. Our online and mobile services have a secure messaging feature which requires you to log in. Once logged in, messages sent within our system are secure

Offline security tips

  1. Carefully review the transactions on your statement every month

  2. Download the TD Mobile Banking App and check your account activity daily

  3. Secure incoming and outgoing mail to prevent theft

  4. Check your credit report annually for unauthorized activity and incorrect information

  1. Destroy old paperwork containing personal information

  2. Never carry your Social Security card or SSN in your wallet or purse

  3. Never use your Social Security number or driver's license number on checks

Have a question? Find answers here