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Notices and Announcements
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Notices
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Announcements
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Non-Compliance Fees
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Archive – 2021 or earlier
Effective Date: May 7, 2025
Effective May 7, 2025, the province of Quebec amended the Quebec Consumer Protection Act (Bill 72) and put in place rules requiring businesses that propose a tip amount at the point of sale to calculate the tip based on the price of goods and services, excluding sales taxes.
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Relevant for: All merchants located and/or operating in Quebec who propose a tip amount at the point of sale.
Effective Date: October 17, 2024
Effective October 17, 2024, Visa and Mastercard introduced their qualifying small business interchange programs to meet their commitment with the Government of Canada.
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Relevant for: All Merchants who accept Visa and mastercard transactions
Effective Date: April 13, 2024
Beginning April 13, 2024, Visa is changing the maximum allowed time frames for the authorization and clearing of transactions.
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Relevant for: All Merchants who accept Visa transactions
Updated: March 27, 2024
The Payment Card Networks have updated their requirements for Merchants who choose to apply a surcharge on card transactions.
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Relevant for: Merchants who will process surcharges on card transactions.
Published Date: March 1, 2022
The Payment Card Networks have updated their requirements for Subscription Merchants. These changes are designed to improve transparency for Cardholders by easily identifying promotional transactions and providing a simple cancellation process.
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Relevant for: All applicable Merchants
Effective Date: Immediately
Implement recommended practices to help protect your Merchant Account against Card Testing. Where applicable, contact your website or shopping cart provider to have them make the required changes.
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Relevant for: All Merchants
What's New
- TD Integrates with TouchBistro to Provide Payment Solution to Canadian Restaurant Owners – Launched November 2024
With recent changes to the Excise Tax Act (ETA), fees charged by Payment Card Networks (PCNs) for certain services are now subject to HST that is not recoverable by TD. If not previously applied, TD Merchant Solutions will pass through a corresponding increase to the PCN Non-Compliance Fees to reflect the recent ETA changes.
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Relevant for: Merchants processing Visa and Mastercard Transactions
Archived communications
See below for a summary of previously communicated announcements and notices.
American Express Foreign Issue Debit Card
Effective Date: July 16, 2021
Beginning July 16, 2021, American Express is offering foreign issued debit cards. For Merchants who accept American Express, the wholesale rate of 1.28% will be applied to all Foreign Issued Debit Card transactions.
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Relevant for: All Merchants Who Accept American Express
Published Date: November 1, 2019
Manually keying credit card information into a Point-of-Sale (POS) device when the Cardholder is present significantly increases your risk of completing fraudulent transactions and incurring losses from Chargebacks. Using chip technology to process Card Present transactions is one of the most important and effective ways to help protect your business from card fraud.
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Relevant for: All Merchants
Published Date: June 1, 2019
Payment Card Networks (PCNs) have made changes to the rules governing how Cardholder payment information (credentials) are obtained, stored and processed. Business owners who offer Cardholders the option to store their payment information on file, must now disclose how Cardholder credentials will be used, obtain the Cardholders’ consent to store their information and let them know when changes are made to the terms of use.
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Effective as of September 1, 2019
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Relevant for: All Merchants who store Cardholder information (for example: TD Online Mart, PC Batch)