Changes to your TD Merchant Solutions Terms and Conditions

As noted in your May 2026 Merchant Statement we recently sent to you, your current TD Merchant Solutions Terms and Conditions, which form an important part of your Agreement with us, will be replaced with the revised version referred to below effective July 10, 2026.

Click here for the applicable TD Merchant Solutions Terms and Conditions up to July 10, 2026.

Click here for the TD Merchant Solutions Terms and Conditions that take effect July 10, 2026.

We recommend that you save or print a copy of this revised version of the Terms and Conditions for your records. If you have any questions, please call 1-800-363-1163.

Please note the information below provides only a summary of the changes we've made to your Agreement. It is your responsibility to read the full Agreement, including the revised Terms and Conditions, in order to understand your and our rights and obligations.

Transition to Fiserv Platform

TD will be making available some new payment processing products and services, including Clover devices, software and services. Merchants will be transitioned to Fiserv's platform for Transaction processing over a period of time, starting on or after July 1, 2026.

A number of amendments have been made to the TD Merchant Solutions Terms and Conditions to reflect this transition, as summarized in the table below.

Changes to your Agreement:

(Any words that are capitalized here are defined in Section 23 of the Terms and Conditions)

What’s changing?

Explanation

Transition to Fiserv platform

Because merchants will have access to new payment processing products and services, including Clover devices, software and services, over a period of time, we have introduced new terms (in Section 3.3.1) to refer to merchants at different points of the transition, so that we can more easily specify in the Agreement which terms and conditions apply to different merchants during the transition period.

There will be some changes to the application process and documentation that will impact only new merchants that are onboarded after the transition to Fiserv begins – these changes are reflected in Sections 1 and 3.1 of the Agreement.

Merchants With Clover Solutions

Merchants that use Clover devices (referred to in the Agreement as “Merchants With Clover Solutions”):

must accept the Clover Terms (see Section 3.3.1(b));
will receive the “TransArmor Data Protection Service” provided by Fiserv and must accept the “TransArmor Data Protection Terms” – these are incorporated into the Agreement (see Section 3.3.2 and Schedule H);
will have access to the Clover App Market, which is governed by the Clover Terms (see Section 13.5 of the Agreement).

Transaction Settlement

Transaction amounts will be settled within 1-2 Business Days following the date of submission, for Transactions submitted prior to Cut-Over on Business Days. Section 11.2 has been updated to reflect this.

Equipment

TD will now offer a wider range of Equipment to merchants and will offer merchants the option to rent or buy certain Equipment. We have made a number of amendments to the Agreement to reflect this, in particular in Sections 13, 18.7 and Schedule E.

Fees and Charges

The formatting of TD’s fee disclosure is changing. The Fee Schedule will be provided in a simpler format, and TD will provide additional details about fees on the Merchant Solutions Website. Any fees charged by Clover will be billed and collected separately in accordance with the Clover Terms. Merchants must provide TD with a Pre-Authorized Debit Agreement to allow TD to debit the Merchant’s Account for fees and charges due under the Agreement. Updates have been made to Section 15 to reflect all of these items.

Merchant Online Portal

Merchants have access to a Merchant Online Portal that allows merchants to view or access information including Merchant Account details, Transaction history and fee information. Merchants that have not transitioned will access TD Merchant Insight. Merchants using Clover solutions will access the Clover dashboard, subject to the Clover Terms. Sections 16.4-16.8 have been updated to reflect this.

Contact Details

Our toll-free contact number will be different for merchants that have been transitioned to the Fiserv platform – this has been reflected in Sections 21 and 22.8.5.

TD Rights

Some of TD’s rights have been updated to reflect the various other changes in the Agreement, including TD’s termination rights (Section 18.2) and limitations of TD’s liability in certain circumstances (Section 20.1.2).

Other/ Corresponding Updates

We have made other changes throughout the Agreement to correspond to the changes summarized above (for example, new and amended defined terms in Section 23 of the Agreement) and have also taken this opportunity to make some additional updates to the Agreement:

Transaction presentment timelines may vary by Payment Card Network. We have updated Section 6.5 of the Agreement to refer more generally to timelines set by the Payment Card Networks and to give TD a right to close a batch in order to meet Payment Card Network requirements.
We have updated Section 14 (Security) to simplify and consolidate TD’s rights relating to security measures it may take to mitigate merchant credit risk.
Schedule B has been modernized (for example to remove references to manual imprinters) and updated to reflect that merchants with Clover devices will be able to set a Floor Limit under which they can choose to accept Transactions while the Authorization System is Off-Line (at their own risk).