Insights and Advice

Code of Conduct

TD Merchant Solutions adheres to the Code of Conduct for the Credit and Debit Card Industry in Canada. We are committed to providing Merchants fee transparency, pricing flexibility, and choice.

Fraud prevention

Explore the impact fraud can have on your business and the important steps you can take to help prevent it.

All about chargebacks

Preventing chargebacks can help you save time and money. Understand how to avoid and resolve chargebacks so the focus remains on running your business.

Cardholder data safety

Find out more about complying with the Payment Card Industry Data Security Standard (PCI DSS).

Payment Card Networks

Grow your business by offering multiple convenient payment options to meet your customers' needs.

Statement guide

Need help understanding your account statement? Use this quick reference guide to learn more about the fee categories and calculations.

Visa claims resolution FAQ

Visa Claims Resolution (VCR) is designed to simplify the dispute process and resolve Visa chargebacks faster.

Other resources that might be helpful to you

Announcements & Notices

Keep current on important updates about your devices, Payment Card Network (PCN) changes, as well as compliance and security notifications.

Point of Sale (POS) Resources

Find Merchant Guides and information for all TD countertop and wireless terminals, POS software and eCommerce solutions.

Online Reporting

Access the TD Online reporting tool to view your credit and debit card transactions.
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