How to view or cancel payments on the TD app

Managing your bills is straightforward on the TD app. You can view your bill payments, cancel a scheduled payment, and cancel a payment you made on the same day. This tutorial will guide you through the steps.

In this tutorial we'll learn to:

1. View bill payments
2. Cancel a scheduled payment
3. Cancel an in progress payment
4. Review and confirm
5. View confirmation

For more in-depth instructions, learn more below. If you're looking to use EasyWeb online banking, see EasyWeb tutorial.

Step 1: View scheduled payments

Login to the TD app

Select Move Money from the Navigation bar.

Select Bills Payments.

You'll see your payment activity which displays your last 3 completed or scheduled payments.

Simply select the scheduled payment you wish to review. 

To display all your scheduled payments, select View All.

Step 2: Cancel a scheduled payment

Scroll down your payment activity list and select the one you wish to cancel. This automatically cancels any future payments as well.

Step 3: Cancel an in progress payment

Again, scroll down your list and search for any bill with an "In progress" status.

Please note: You can cancel a payment anytime on the day it was made until 11.59 PM ET. After that time, you'll need to contact the merchant and discuss your options.

Step 4: Review and confirm

Do a quick, final check of the payment you're cancelling, then when you're ready select Cancel Bill Payment at the bottom of your screen.

Next, select Cancel to confirm your cancellation.

Step 5: View confirmation

You'll receive a confirmation for your records.

From here, you can go back to the TD app home screen and pay a bill, view your bills or schedule new payments.

Well done, you've completed this tutorial!

Have a question? Find answers here