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To cancel a transfer, ensure it's a Western Union transaction that displays a status of In Progress.
Select the transfer you wish to cancel.
Note: You cannot cancel a transfer in any of these three scenarios:
- It has already been paid to your recipient.
- Within the first 2 hours of initiating the transaction.
- The transaction is still under TD review process.
If your transaction falls under any of the above, you will not be presented with an option to cancel transaction.