Two-Step Verification is the New Way to Protect Your Account

1. Add a phone number or numbers

You can receive your one-time security codes by mobile, landline and even international phone numbers.

2. Add an email address for security alerts

You’ll get emails to keep you informed of any changes to your security information, like when your username or password changes, or when your phone numbers are added or deleted.

3. Select a login option

You'll be sent a one-time security code by phone when we need to confirm your identity. You can also choose to have Two-Step Verification required every time you login, for extra security.

How Does It Work?

To confirm your identity, you may be asked for a one-time security code after you login. This confirms it’s really you accessing your account and helps protect your personal information. Here are a couple of examples of when you might be asked:

  • You login from an unfamiliar device or location
  • You reset your password

If you're asked, just tell us which phone number to send your code to, and whether you want us to text or call you.

Once you receive your code, simply enter it when prompted as part of the login process.

Each code is unique, and you'll never be contacted by TD and asked to reveal the code over the phone.

How Can I Receive Security Codes?

You can receive security codes one of two ways:
By text – Get the code via text message to your mobile phone. It arrives instantly, and is easy to access when you’re travelling.
By call – If getting a phone-call is more convenient, you can get your code by voice message on your mobile or landline phone.
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