TD Helps provides financial relief in uncertain times

Financially impacted by COVID-19? Let's find a solution together.

In response to the evolving COVID-19 situation, we’ve taken proactive measures to further support our customers, colleagues and communities financially. If you have been directly impacted by COVID-19 and are facing financial challenges, talk to us about our TD Helps relief offering. You'll have a lot on your mind, and we want to be there for you. Here’s how:

Online CRA Direct Deposit Enrollment is here.

Sign up online for direct deposit to receive payments from Canada Revenue Agency (CRA) including the new Canada Emergency Response Benefit and the Canada Emergency Student Benefit.


Mortgage Payment Deferral

If you are experiencing financial hardship, you can request to defer the equivalent of up to 6 monthly payments.

By deferring payments, you are not paying the mortgage principal and interest will be capitalized (i.e. added to the outstanding mortgage balance so your balance will increase). To understand the potential impact to a mortgage, visit the Mortgage Payment Deferral Impact Calculator.

Learn more about your mortgage deferral options.

You’ll first be directed to the EasyWeb login page. If you are not currently registered for EasyWeb, register online today.

If you have Credit Protection insurance, you may request to defer your premium charges, separately. See below for details.

TD Home Equity FlexLine Term Portion Payment Deferral

If you are experiencing financial hardship, you can request to defer up to 6 months of principal payments on your Term Portion(s).

By deferring payments, you are not paying principal or interest. This means that the principal won't decrease and interest will accrue (but won't be capitalized—interest is not charged on interest). At the end of your deferral period, your balance will be larger, the amortization period will be longer and you'll pay more interest over time. It's important that you understand the impact.

To request a payment deferral, click the Request Now button below. If you are not currently registered for EasyWeb, register online today.

If you have Credit Protection insurance, you may request to defer your premium charges, separately. See below for details.




Personal Loan Payment Deferral

You can request to defer payments up to 4 months. Please have your Loan account number and Loan number handy. Both are found in the liabilities section of your EasyWeb Accounts page.

Personal Line of Credit Fixed Rate Advantage Option Payment Deferral

If you’re experiencing financial hardship due to COVID-19, you can request to defer the principal payments on the Fixed Rate Advantage Option on your Line of Credit, for up to 4 months. You’ll still have to pay the interest amount, one business day prior to your regular payment date. It is also important to understand that by deferring payments it will take longer to pay down the principal of your Fixed Rate Advantage Option.


Minimum Payment Deferral option

This option may allow you to defer your minimum payment for 3 months. If you choose to defer your payments, interest will continue to accrue on your outstanding balance as set out in your Cardholder Agreement and Disclosure Statement and will be payable once the deferral period is over. It's important that you understand the impact. To learn more visit our FAQ page.

Credit Card Interest Rate Relief option

If you are directly impacted by COVID-19 and qualify, TD will credit you 50% of the interest charged for 3 months. You will receive this in the form of an interest credit on your statements. To learn more visit our FAQ page.




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