Establishing and Maintaining Your Credit
Loans and Credit
What’s involved in getting credit?
If your application is not approved
Maintaining a good credit history
The credit granting process (which includes a review of your credit bureau history) can sometimes uncover aspects of your financial situation that you weren't aware of. Sometimes an application is declined due to a combination of marginally weak factors, not just one major factor. In cases like this, we can make suggestions that will improve your eligibility at a later time.
If you have a concern regarding the manner in which your application for credit was handled, please speak with the representative you have been working with. If your concern still remains, please refer to our "If you have a problem or concern" brochure, available at any branch, or online.