Have payments from Canada Revenue Agency (CRA) deposited directly into your account securely and reliably. This includes the new Canada Emergency Response Benefit and the Canada Emergency Student Benefit. Learn more.

COVID-19 (Coronavirus) Update: We're ready to help you

Affected by COVID-19? We're here for you

If you’re facing unexpected financial challenges as a result of COVID-19, we’re offering solutions that may be available to you.

Stay up to date with the latest here.

At this time, we encourage you to bank digitally and avoid coming into branches if you can. To help keep our customers and colleagues safe we have implemented some new changes to help maximize physical distance, reserve branch visits for urgent needs, and help our customers continue to find the best way to bank with TD during this public health emergency.

Many of our branches are temporarily closed, and others are operating with reduced hours. All branches are temporarily closed on weekends. Please use the branch locator to find out which branches are closed and to find alternative locations.

For urgent matters that require in-person assistance, we are temporarily dedicating the first opening hour to serve seniors, those who need extra assistance and populations with greater health risk. Please note, in Quebec, we are serving these customers during regular branch hours with enhanced accommodation for physical distancing. We encourage you to make an appointment before arriving at a branch. Please note that changes to branch operations continue to develop, so be sure to check back.

For the health and safety of our customers over 75 years old and for our healthcare professionals we've implemented a new process in our contact centres to identify your call and automatically prioritize it in our queue.

We're available 24 hours a day, seven days a week through Green Machine ATMs, EasyLine Telephone Banking or EasyWeb Online banking and the TD app.

If you are directly impacted by COVID-19 and as a result are facing financial challenges, we want to be there for you. TD Helps financial relief options.

TD Helps has financial relief programs.

If you are directly impacted by COVID-19 and as a result are facing financial challenges, we're offering solutions through our TD Helps financial relief programs. Through TD Helps, we are continuing to roll out personalized financial relief measures including deferrals on credit card payments, personal loans, automotive and recreational vehicle loans, and mortgages. We’re also helping with solutions that include reduced credit card interest rates and other relief measures. Learn more.

Online CRA Direct Deposit Enrollment is here.

Sign up online for direct deposit to receive payments from Canada Revenue Agency (CRA) including the new Canada Emergency Response Benefit and the Canada Emergency Student Benefit.

An important message for our customers

An open letter from Teri Currie, Group Head, Personal Banking, TD Bank Group, about the important steps TD is taking to protect the physical and financial health of our customers and colleagues in these extraordinary times.
Read the story

How we're supporting Canadian healthcare professionals

Canadian healthcare professionals are on the frontline fighting against COVID-19 every day. Here's how we're supporting and serving them.
Learn more

Managing your finances

Back to top