TD Invent builds on innovations like AI-powered personalization, that has sent nudges to our 7+MM Canadian TD app customers since its launch. 50% of customers who received a low balance prediction nudge avoided an NSF charge, putting customer financial well-being first. Our accessibility adapter, available to the public at no charge, provides personalized online experiences, an important offering as an estimated 20% of the population has a disability.
TD Invent assesses innovation opportunities with an inclusive mindset and a rigorous approach to security, compliance, and brand risk. We support incubation and acceleration, resulting in over 15,000 colleague developed ideas each year, and almost 7,000 of these have been developed and implemented to date.