Privacy and Security

Online Security

We go to great lengths to provide you with a safe and secure online environment, using the latest technology to protect your private information and monitor our computer systems. Firewalls and cookies provide additional protection. As well, we will not send you emails that might compromise your security, such as ones that request you to reply with your password or account information.

  • Protecting your information

    Information security and protecting your privacy are fundamental to the way we do business at TD Bank Financial Group. We will protect your information with appropriate safeguards and security measures. All employees of TD Bank Financial Group are familiar with the procedures that must be taken to safeguard customer information. And to us, protecting the confidentiality of your information is more than a procedure – it’s part of our job. It is specified in our employment agreements and regularly confirmed in writing.

    Our privacy commitments set out our commitment to protecting your information.

  • Monitoring

    We have thorough, up-to-date security standards to protect our systems and your information against unauthorized access. Constant monitoring maintains the quality of our systems, proactively identifies unusual customer account activity and helps provide you with around-the-clock peace of mind.

  • Firewalls and cookies

    We’ve made a commitment to keeping your confidential information safe through the use of secure firewalls and cookies to prevent unauthorized access to our internal systems.

    Learn more about firewalls and cookies

  • Two-Step Verification

    For your protection, we use Two-Step Verification. We’ll send you a one-time security code when we need to confirm who you are for online or mobile banking, or – if you choose - every time you login.

    Learn more about Two-Step Verification

  • WebBroker trading password

    WebBroker provides an optional added level of security – a trading password – to prevent unauthorized trades from being placed in the event your Connect ID and password have been compromised.

    Learn more about our WebBroker trading password

  • Our online communication policy

    TD Bank Financial Group will not send customers unsolicited emails asking you to reply with passwords, account numbers or PINs.

    Learn more about our online communication policy

Tools and resources

How to Contact Us