Reward and Recognition
TD’s success depends on the tremendous efforts of our employees, and we continually examine how to best motivate and reward a diverse employee population. To acknowledge and celebrate individual and team success we have created more than 30 recognition programs that include performance and service milestones, as well as informal everyday recognition and celebration events.
- In response to employee feedback, we will introduce global service recognition awards in 2011.
- As a way of saying thank you for their contributions, all employees in Canada were given an extra paid day off in 2010.
Employees can highlight their own “moment” or their colleagues’ contributions to a better customer experience by submitting an online “Wow Moment” story. Since December 2008, 122,301 Wow Moments have been posted on the TD Canada Trust intranet site and there have been 53,637 WOW on-line recognitions in the U.S.
After receiving an appreciation note from a senior executive, one employee wrote: My father once asked me what makes TD Canada Trust a great company. I told him I always feel appreciated for all the hard work and effort I put forward every day. He worked for a big company his whole life and cannot believe TD Canada Trust has a sum of money to appreciate their employees for a week.
Paula Brisson, Kitchener, Ontario