General Disclosures
Environmental
Social
Governance
Other Topics
Organizational Profile | |
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102-1 | Name of the organization |
102-2 | Activities, brands, products, and services |
102-3 | Location of headquarters |
102-4 | Location of operations |
102-5 | Ownership and legal form |
102-6 | Markets served |
102-7 | Scale of organization |
102-8 | Information on employees and other workers |
102-9 | Supply chain |
102-10 | Significant changes to the organization and its supply chain |
102-11 | Precautionary Principle or approach |
102-12 | External initiatives |
102-13 | Memberships and associations |
Strategy | |
102-14 | Statement from senior decision-maker |
102-15 | Key impacts, risks, and opportunities |
Ethics and Integrity | |
102-16 | Values, principles, standards, and norms of behaviour |
102-17 | Mechanisms for advice and concerns about ethics |
Governance | |
102-18 | Governance structure |
102-20 | Executive-level responsibility for economic, environmental, and social topics |
102-21 | Consulting stakeholders on economic, environmental, and social topics |
102-22 | Composition of the highest governance body and its committees |
102-23 | Chair of the highest governance body |
102-24 | Nominating and selecting the highest governance body |
102-25 | Conflicts of interest |
102-26 | Role of the highest governance body in setting purpose, values, and strategy |
102-27 | Collective knowledge of the highest governance body |
102-28 | Evaluating the highest governance body's |
102-29 | Identifying and managing economic, environmental and social impacts |
102-30 | Effectiveness of risk management processes |
102-31 | Review of economic, environmental, and social topics |
102-32 | Highest governance body's role in sustainability reporting |
102-33 | Communicating critical concerns |
102-35 | Remuneration policies |
102-36 | Processes for determining remuneration |
102-37 | Stakeholders' involvement in remuneration |
Stakeholder Engagement | |
102-40 | List of stakeholder groups |
102-41 | Collective bargaining agreements |
102-42 | Identifying and selecting stakeholders |
102-43 | Approach to stakeholder engagement |
102-44 | Key topics and concerns raised |
Reporting Practice | |
102-45 | Entities included in the consolidated financial statements |
102-46 | Defining report content and topic boundaries |
102-47 | List of material topics |
102-48 | Restatement of information |
102-49 | Change in reporting |
102-50 | Reporting period |
102-51 | Date of most recent previous report |
102-52 | Reporting cycle |
102-53 | Contact point for all questions regarding the report |
102-54 | Claims of reporting in accordance with the GRI Standards |
102-55 | GRI content index |
102-56 | External Assurance |
Material Topic: Climate Change GRI 103: Management Approach 2016 | |
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103-1 | Explanation of the material topic and its boundary |
103-2 | The management approach and its components |
103-3 | Evaluation of the management approach |
GRI 201: Economic Performance 2016 | |
201-2 | Financial implications and other risks and opportunities due to climate change |
GRI 302: Energy 2016 | |
302-1 | Energy consumption within the organization |
302-3 | Energy intensity |
302-4 | Reduction of energy consumption |
GRI 303: Water and Effluents 2018 | |
303-5 | Water consumption |
GRI 305: Emissions 2016 | |
305-1 | Direct (Scope 1) GHG emissions |
305-2 | Energy indirect (Scope 2) GHG emissions |
305-3 | Other indirect (Scope 3) GHG emissions |
G4FS-EN15 | Business travel |
305-4 | GHG emissions intensity |
305-5 | Reduction of GHG emissions |
GRI 306: Waste 2020 | |
306-3 | Waste generated |
306-4 | Waste diverted from disposal |
306-5 | Waste directed to disposal |
Material Topic: Sustainable Finance GRI 103: Management Approach 2016 | |
103-1 | Explanation of the material topic and its boundary |
103-2 | The management approach and its components |
103-3 | Evaluation of the management approach |
G4-FS10 | Percentage and number of companies held in the institution's portfolio with which the reporting organization has interacted on environment or social issues |
Material Topic: Financial and Economic Inclusion GRI 103: Management Approach 2016 | |
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103-1 | Explanation of the material topic and its Boundary |
103-2 | The management approach and its components |
103-3 | Evaluation of the management approach |
GRI 201: Economic Performance 2016 | |
201-1 | Direct economic value generated and distributed |
G4FS-EC1 | Direct economic value generated and distributed- community investment |
G4FS-6 | Amount of loans to programs designated to promote small business and community |
G4FS-14 | Access points in low-populated or economically disadvantaged areas by type |
G4FS-13 | Initiatives to improve access to financial services for disadvantaged people |
G4FS-16 | Initiatives to enhance financial literacy by type of beneficiary |
Material Topic: Social Inclusion GRI 103: Management Approach 2016 | |
103-1 | Explanation of the material topic and its Boundary |
103-2 | The management approach and its components |
103-3 | Evaluation of the management approach |
GRI 203: Indirect Economic Impacts 2016 | |
203-1 | Infrastructure investments and services supported |
203-2 | Significant indirect economic impacts |
GRI 413: Local Communities 2016 | |
413-1 | Operations with local community engagement, impact assessments, and development programs |
413-2 | Operations with significant actual and potential negative impacts on local communities |
GRI 419: Socioeconomic Compliance 2016 | |
419-1 | Non-compliance with laws and regulations in the social and economic arena |
TD specific metric | |
Hours volunteered by TD employees | |
Material Topic: Customer Experience GRI 103: Management Approach 2016 | |
103-1 | Explanation of the material topic and its Boundary |
103-2 | The management approach and its components |
103-3 | Evaluation of the management approach |
TD specific metric | |
Legendary Experience Index- LEI | |
Customer Complaint Resolution and Breakdown of Complaints | |
Material Topic: Diversity & Inclusion GRI 103: Management Approach 2016 | |
103-1 | Explanation of the material topic and its Boundary |
103-2 | The management approach and its components |
103-3 | Evaluation of the management approach |
GRI 405: Diversity and Equal Opportunity 2016 | |
405-1 | Diversity of governance bodies and employees |
Material Topic: Talent Attraction, Development and Retention GRI 103: Management Approach 2016 | |
103-1 | Explanation of the material topic and its Boundary |
103-2 | The management approach and its components |
103-3 | Evaluation of the management approach |
GRI 401: Employment 2016 | |
401-1 | New employee hires and employee turnover |
401-2 | Benefits provided to full-time employees that are not provided to temporary or part-time employees |
GRI 404: Training and Education 2016 | |
404-1 | Average hours of training per year per employee |
404-2 | Programs for upgrading employee skills and transition assistance programs |
TD specific metric | |
EEI- Employee Engagement Index | |
Total spend on compensation and benefits | |
% women promoted (in Canada) 1 |
Material Topic: Data Privacy and Security GRI 103: Management Approach 2016 | |
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103-1 | Explanation of the material topic and its Boundary |
103-2 | The management approach and its components |
103-3 | Evaluation of the management approach |
GRI 418: Customer Privacy 2016 | |
418-1 | Substantiated complaints concerning breaches of customer privacy and losses of customer data |
Governance GRI 412: Human Rights Assessment 2016 | |
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412-2 | Employee training on human rights policies or procedures |
Social GRI 308: Supplier Environmental Assessment 2016 | |
308-1 | New suppliers that were screened using environmental criteria |
308-2 | Negative environmental impacts in the supply chain and actions taken |
GRI 414: Supplier Social Assessment 2016 | |
414-1 | New suppliers that were screened using social criteria |
414-2 | Negative social impacts in the supply chain and actions taken |
GRI 403: Occupational Health and Safety 2018 | |
403-9 | Work-related injuries |
GRI 415: Public Policy 2016 | |
415-1 | Political contributions |
GRI 417: Marketing and Labeling 2016 | |
417-1 | Requirements for product and service information labeling |
G4FS-7 | Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose |
G4FS-8 | Monetary value of products and services designed to deliver a specific environmental benefit for each business line broken down by purpose |
G4FS-15 | Policies for the fair design and sale of financial products |
¹ For more information on how TD is addressing the SDGs through The TD Ready Commitment please see page 6 of our ESG Reporting Details .