Corporate Responsibility at TD
Elements of corporate responsibility are woven throughout our business strategy. In 2009, we began work to build an explicit corporate responsibility strategy with goals, key performance indicators and targets. We conducted a series of focus groups with internal business units to understand and explore pressing issues within each aspect of corporate responsibility. After reflecting on the highlights, accomplishments and challenges of 2009 with each stakeholder group, we determined the prevailing theme for each aspect.
|Customers:||Support our customers during financial turbulence|
|Environment:||Secure a leadership role on the environment|
|Employees:||Develop our employees and enhance the employee experience|
|Diversity:||Make TD more inclusive for our employees and customers|
|Community:||Maintain our funding commitments and invest in our communities|
|Economy:||Deliver shareholder value and play our part to stimulate the economy through continued lending|
These were our commitments in 2009. Each section of our website shows how we put these commitments into action for our employees, our customers and the communities we serve.