Our Material Issues

Defining materiality in the context of corporate responsibility is challenging. There are broad issues that are relevant to the financial services/banking industry as a whole. There are also short-term issues that applied in the turbulent financial landscape of 2009.

We approach materiality using the definition supplied by the Global Reporting Initiative: “the information in the report should cover issues and indicators that would substantively influence the decisions of the key stakeholders using the report”.

In this report, we cover the issues that are relevant to TD and our stakeholders both in 2009 and over the longer term. These issues were selected through interactions with a wide range of stakeholders including customers, financial analysts, employees, business leaders, community groups, government and not-for-profit organizations.

Governance
Executive Compensation TD shareholders will have the opportunity to vote on a non-binding advisory resolution on executive compensation in 2010. The decision to offer the advisory resolution was in response to discussions with shareholder groups.
Social
Customer Satisfaction TD prides itself on the legendary service that has been recognized by third-parties across North America. Customer service is tightly woven into all facets of TD, including compensation, and is therefore leveraged as a source of shareholder value.
Employee Development TD recognizes that its employees are only as effective as the corporate culture it maintains. As such, TD invests in its employees in order to maintain and leverage its level of service and competitive value.
Diversity TD operates in a number of diverse communities in North America, Europe and Asia. Employees and customers must be a reflection of these communities as well as the products and services that are offered.
Environmental
Total Greenhouse Gas (GHG) Emissions TD has committed to become carbon-neutral in 2010. Accurate GHG Emissions reporting is necessary to quantify requirements in meeting this obligation. Incremental costs associated with energy reduction, purchase of renewable energy certificates and carbon offsets must be considered
Environmental Due Diligence in Financing There are additional risks associated with enhanced environmental and social credit risk management policy.
TD Bank Financial Group - Page not found
TD Bank Financial Group
   
 
 
 
   We're Sorry

The document you requested cannot be found. It may have been moved or deleted, or you may have typed its location incorrectly. Click one of the links below to access our site.

 TD Bank Financial Group Home page

 TD Canada Trust Home Page

 EasyWeb Internet banking

 Investing at TD Home page

 WebBroker Internet Brokerage Service

You may also wish to update your bookmarks to our site at this time.



désolé

Le document demandé est introuvable. Il a peut-être été déplacé ou supprimé, ou vous avez peut-être incorrectement tapé son emplacement. Cliquez sur l'un des liens indiqués ci-dessous pour accéder à notre site.

 Page d'accueil de Groupe Financier Banque TD

 Page d'accueil de TD Canada Trust

 BanqueNet service bancaire par Internet

 Investir à la page TD Accueil

 CourtierWeb service de courtage Internet

N’oubliez pas de mettre votre signet de notre site à jour dès maintenant.

Print this page