Publications2016 GRI index › Labour Practices

Labour Practices

Diversity and Equal Opportunity

DMA
We take an integrated approach to diversity and inclusion, with initiatives for employees, customers and communities. The Diversity Leadership Council, which comprises senior leaders across TD, sets the strategy and oversees our progress on diversity and inclusion.
Accountability
Ways we measure our approach and impacts
  • Workforce diversity against labour market availability
  • Global employee engagement survey results (TD Pulse)
  • Equal Opportunity Statement
  • Diversity Awareness Training for all new hires
  • Employees’ voluntary completion of Employment Equity Survey (Canada)
  • Participation in independent third party surveys, such as Top Diversity Employers and the AON Hewitt Best Employer survey
Relevant TD policies
  • Diversity and Employment Equity Policy
  • Code of Conduct and Ethics
  • Respectful Workplace Policy
  • Workplace Accommodation Policy
  • Workplace Gender Transition Guidelines
More information
  • Inclusion and Diversity: CR Report page 25-28
G4-LA12 Composition of governance bodies and breakdown of employees per employee category according to gender, age, minority, membership and other indicators of diversity.

Local Communities

DMA
For more than 150 years, TD’s enduring approach to community investment demonstrates three things: we are engaged in our communities, we are committed for the long-term, and we want our investments to achieve real social and economic results.
Accountability
  • Corporate Citizenship Council
  • Day-to-day implementation – VP Community Relations
Ways we measure our approach and impacts
  • Imagine Canada and the Giving USA Foundation standard of 1% of pre-tax profit as a benchmark for corporate donations
  • % of giving applied to priority areas
  • % of giving applied to supporting diversity and inclusion across priority areas
  • Number of active TD volunteers
Relevant TD policies
More information
  • Strategic Philanthropy: CR Report page 47-49
G4-SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs.

TD uses the following frameworks and policies to assess our engagement and the impact of our operations on local communities. These apply to 100% of our operations, with the exception of the Community Reinvestment Act, which is federally legislated in the U.S.

  • Strategic Philanthropy: CR Report pages 47-49
  • Community Capacity Building: CR Report pages 50-51
  • Supporting underserved U.S. communities: CR Report page 50
  • How we listen to stakeholders: CR Report page 5

Issues and concerns can be reported using TD’s existing processes. See more information on Customer Care and TD’s Whistleblower hotline.

G4-SO2 Operations with significant actual and potential negative impacts on local communities.

TD’s approach to Corporate Responsibility is built on four key themes, one of which is strengthening communities. As part of that commitment, TD supports over 5,000 organizations that work to enrich and strengthen our local communities. TD donates millions of dollars each year to causes that matter to our customers, employees and stakeholders.

More information

G4-FS13 Initiatives to improve access to financial services for disadvantaged people
G4-FS14 Access points in low-populated or economically disadvantaged areas by type.

Additional references: