Privacy and Security

Firewalls and cookies

TD Bank Group uses secure firewalls and cookies to prevent unauthorized access to our internal systems.


  • Our Internet firewalls are designed to securely separate the Internet from our internal computer systems and databases.
  • Data coming from customer computers via the Internet flow through a series of safety checkpoints on the way to our internal systems so that only authorized messages and transactions can enter our computer systems.


  • Web browsers have the ability to communicate securely with a website by encrypting the information as it passes across the Internet. This method of communication is called Transport Layer Security (TLS) or Secure Socket Layer (SSL).
  • TD requires the use of a browser which supports 128-bit encryption to browse our website or log in to TD online banking.
  • If you see a website address that begins with "https" (as opposed to "http") and the "closed padlock" () in the browser address bar, you are using a secure connection to view our website and transfer your confidential information.


We use cookies as an additional security feature for EasyWeb Internet banking, WebBroker, TD Insurance web quoter engine, MyInsurance and Web Business Banking customers. A cookie is a small file containing certain pieces of information that a website creates when you visit the site.

There are two common types of cookies that we use, "session cookies" and "persistent cookies":

  • Session cookies store information only for the length of time that you are connected to a website – they are not written onto your hard drive. Once you leave the website, the originator of the cookie no longer has the information that was contained on it.

For example, when you log in to EasyWeb and are authenticated through your login ID and password, we send out a session cookie to store the identification number of your browser. The EasyWeb server will monitor the number of your browser to ensure that, at all times during your session, we are dealing with you.

  • Persistent cookies store information on your hard drive, keeping it there until the expiry date of the cookie. If you have allowed TD to store non-sensitive information, we use persistent cookies to do it.

For example, if you choose the option on our login screen to remember your Connect ID, Access Card number for EasyWeb, WebBroker or Web Business Banking or MyInsurance username the system will remember and automatically input your login information each time you use the service.
View our online privacy policy on cookies

An important note about cookies

Web Business Banking, MyInsurance services online and TD Insurance quoters to function properly, your browser must be set to accept cookies. If you are concerned about having your browser enabled to accept cookies while you are surfing other websites, we recommend that you enable your browser to notify you when it is receiving a cookie, so that you can accept or reject any cookie presented by the web server you are visiting. For more information on how to do this, we suggest you use the "help" options offered on your computer itself, or contact the manufacturer of your browser or your Internet service provider.

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