How to file a TD Protection Plans Claim

If you are an estate representative making a Life claim or you are making a Critical Illness, Disability or Accidental Dismemberment claim, follow these steps to file your claim.

1. Download and print the claim form:
Written proof of your claim must be submitted to TD Life Insurance Company. You can download and print your claim form or call us at 1-888-983-7070 to have it mailed to you. We encourage you to review your Certificate of Insurance and ensure your claim is submitted within the required timeframe.

2. Complete the form:
Please follow the instructions on the claim form and ensure it is completed in full. If the form is not completed in full, this could result in delays processing your claim.

3. Submit the form:
Return the completed claim form with required supporting documentation to the following address:

TD Life Insurance Company
Claims Department
P O Box 1
TD Centre
Toronto, ON M5K 1A2

4. You may be contacted:
Once received, TD Life Insurance Company will review your claim. We may contact you for additional information that may be required to assess your claim.

5. Receive a written decision:
We will contact you in writing to advise you of our decision relating to the claim.

Have a question about how to submit a claim? We're here to help. For Mortgage, Line of Credit, Loan or Business Protection please give us a call at 1-888-983-7070 Monday to Friday 8 a.m. to 8 p.m. EST.

Residents of Saskatchewan
If you are a resident of Saskatchewan and would like to contact the Financial and Consumer Affairs Authority, please call 306-787-6545, email at or mail FCAA, Suite 601, 1919 Saskatchewan Drive, Regina, Saskatchewan, S4P 4H2

How to file a claim or check the status of a claim:

For Mortgage, Line of Credit, Loan or Business Protection
Call us at 1-888-983-7070 Monday to Friday 8 a.m. to 8 p.m. EST

For TD Credit Card Payment Protection Plan
Call Assurant at 1-866-315-9069 Monday to Friday 8 a.m. to 8 p.m.

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